Of course it is regretful if you have a complaint about the service provided. However, we kindly request you to inform us of your complaint via our customer service department.
This can be done by email, regular mail en/or telephone.
Our colleagues from the service department will process the complaint and try to find a solution to everyone's satisfaction.
Our company details:
Ruby Fires Service Department
Vreekesweid 30-32
1721 PR Broek op Langedijk
The Netherlands
You will receive a confirmation from us after receipt of the complaint. We will reply to your complaint within 14 days after receipt. We will inform you further in case we need more time.
Copyright © 2018 Ruby Fires 
