Have you used the burner outdoors?
- Yes » The burners are developed to be used outdoors, however they cannot stay outdoors constantly. The ceramic core of the burner absorbs all fluids, also (rain)water, and does not release this. In the worst case, the burner is clogged up and cannot be used anymore. We advise you to place/store the burner indoors or under a roof after use. The surrounds Silo and Milano from the Ruby Fires collection are supplied with a protective cover. If you have used the burner outdoors you can also try burning the burner for a while in order to evaporate the likely absorbed fluids from the ceramic core, if this does not work please contact your dealer.
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