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Is the evaporator plugged in
Is the evaporator plugged in

Possible solutions.

Did you plug the evaporator in correctly according to the description in the Mystic Fire manual?

  • No  » Connect the evaporator properly, according to the manual.
  • Yes » The evaporator has a lifespan of 12 months with average use. Incorrect use of the evaporator shortens this lifespan. Please contact your dealer for a replacement of your evaporator if you think this applies to your fireplace. 

 

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By using our service form a file of your problem is automatically created. Could the same problem in the future occur,we can provide you a better service.

 

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