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Does the mirror axle still turn
Does the mirror axle still turn

Possible solutions

Does the mirror axle still turn?

  • No  » The mirror axle might have fallen out of its holder. This can happen when the axle has been under too much pressure inside the holder. This problem can be resolved by opening the fireplace (see the manual) and placing the axle back into its holder. If needed bend the axle a little so that it may rotate without pressure.
  • Yes » The spit motor might be broken. You cannot replace the spit motor yourself! Please contact your dealer or contact Ruby Fires via the service form on the website for a replacement.>

 

We ask you to do your service request online. Online applications will be given priority.

By using our service form a file of your problem is automatically created. Could the same problem in the future occur,we can provide you a better service.

 

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The spit motor might be broken. You cannot replace the spit motor yourself! Please contact your dealer or contact Ruby Fires through the service form on the website for a replacement.>

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