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Electric inserts
Electric inserts
How does an electric fireplace works?

The Mystic Fires fireplaces are 3D fireplaces without glass panes as the flame image is realized by a projection of light on ultra-fine water vapour. The other electric fireplaces by Ruby Fires are 2D fireplaces, fitted with a glass pane, where the flame image is realized by a projection of light. 

Once you have plugged in the fireplace it is ready for use. The electric fireplaces by Ruby Fires have are multifunctional. For example, you can regulate the heat and the flames as most fireplaces come with a remote control. Whether the fireplace of your choice is equipped with the relevant functions, please check out the description of the specific model in our collection electric fireplaces for more details.  

Which outlet/socket do I need for an electric fireplace?

You only need a grounded power outlet for a connection with an electric fireplace. Preferably this socket/outlet is situated directly behind the fireplace, so that the wires are not visible. The electric fireplaces by Ruby Fires are supplied with am electricity cord of about a meter. Please do not cut this cord! If you want to increase the length of the cord, please use a grounded socket.

What is the heat output of an electric fireplace?

The electric fireplaces by Ruby Fires are primarily intended as atmosphere creators, but can also be used as extra heater. We do not recommend the use of these the fireplaces as main source of heating. Depending on the chosen electric fireplace, they can be heated up to approximately 2000 watts. The exact heat output of your fireplace of choice  can be found under the heading electric fireplaces.

How do I clean the glass top of my electric fireplace?

The outside of the glass plate of your electric fireplace can be easily cleaned using a damp cloth. Afterwards you can dry the glass with a dry cloth. Click here for a detailed cleaning instructions of the ElskiMelini or Tinanti.

The motor of my electric fireplace does not work or makes a rattling noise?

When the motor of the fireplace is not working or makes a rattling sound, the engine should most likely be replaced. We advise you to contact your dealer.

Does an electric fireplace come with a remote control?

Most electrical fires in the Ruby Fires collection come with a remote control. Whether the fireplace of your choice is equipped with a remote control, please check out the description of the specific model in our collection electric fireplaces for more details.  

What much power does an electric fireplace consume?

The power consumption of an electric fireplace depends entirely on which features you use. If you only the flames, the power consumption is approximately € 0.05 per hour. However, when using the heating of 1000 watts this will be approximately € 0.25 per hour, while at 2000 watts heating this will be approximately € 0.50 per hour. The exact power consumption of the fireplace of your choice can be found under the heading: the electric fireplaces.

Which lamps are used in an electric fireplace?

The electric fireplaces by Ruby Fires come with different lamps. Which lamps are used in the fireplace of your choice can be found in the operating instructions. Provided that the fitting is equal, you can easily replace the lamps. Please note that the light of the lamp will affect the flame image.

How do I replace the lamps of my fireplace?

You can easily replace the lights of your electric fireplace using the following instructions: Elski or Tinanti.

Can I use an electric fireplace or a Mystic Fire fireplace for an installation project?

Yes, our electric fireplaces and Mystic Fires fireplaces are perfect for installation projects. For inspiration please check out our completed completed installation projects page. If you would like to receive the installation instructions, please click here.

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